Terms & Conditions

  1. General Information



This website (“jctech.my”) is owned and operated by JC Tech Coverage Sdn. Bhd.


Access & Use 

Your access to, and use of the materials contained in, the jctech.my is conditional on your acceptance and compliance with the terms, conditions, notices and disclaimers contained in this document or elsewhere on the jctech.my (“Terms and Conditions”). By using jctech.my, you agree to be bound by these Terms and Conditions.



jctech.my reserves the right to amend the Terms and Conditions without notice at any time. Your use of our jctech.my following such changes constitutes your agreement to be bound by the new Terms and Conditions.


Information Collected & Use of Information 

jctech.my collects the details provided by you on registration together with information we learn about you from your use of our service and your visit to jctech.my. 


By using the jctech.my, you expressly accept and give your unconditional consent that we may use any and/or disclose information about your demographics in any manner which does not reveal your identity for purpose of marketing, promotional, strategic development, research and customer care.



You may not assign, sub-license or otherwise transfer any of your rights under these Terms and Conditions. 


If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. 


If you breach these Terms and Conditions and jctech.my ignores this, JC Tech Coverage will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions. 


JC Tech Coverage shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its control.

  1. Product Terms & Conditions


  1. General

These Product Terms & Conditions shall be governed by and construed in accordance with the laws of Malaysia and any disputes will be decided only by the Malaysian courts. 


If any of these Product Terms & Conditions are held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Product Terms & Conditions which will continue to be valid and enforceable to the fullest extent permitted by law. 

b. Availability 

The availability of the goods presented on the jctech.my depends on stock in stores and JC Tech Coverage does not guarantee the availability of goods. 

In order to ensure that goods are available to all customers, JC Tech Coverage has the right to set maximum limits in advance for the purchase of individual items by a single Customer. 

The Customer shall always be notified in advance if the goods requested cannot be delivered by reason that it has exceeded the maximum or restricted limit. 

If the goods requested by the Customer are unavailable due to factors beyond JC Tech Coverage’s control, JC Tech Coverage shall make every effort to offer a substitute item which is closest in terms of price and type to the originally requested item. 

On delivery the substituted goods will be separated from the other products requested by the Customer and the customer shall be entitled to refuse to accept the substituted goods either in full or partially. The amount for the goods that are not accepted shall not be charged to the Customer’s payment card, if the Customer has provided payment card details in advance in order to pay online.

c. Acceptance 

There will be no contract of any kind between the Customer and JC Tech Coverage unless and until JC Tech Coverage actually dispatches the goods to Customer. Customer’s order is an offer to buy from JC Tech Coverage. Nothing that JC Tech Coverage does or says will amount to any acceptance of that offer until JC Tech Coverage actually dispatches the goods to Customer. At any point up until then, JC Tech Coverage may decline to supply the goods to Customer without giving any reason. At the moment that the goods are dispatched (and not before), a contract will be made between JC Tech Coverage and Customer, and Customer will be charged for the goods. 

To ensure availability of all our products customers may be limited to a maximum number of items.


  1. Delivery

Delivery will be made to the address specified by Customer on the completed order form. 


JC Tech Coverage will deliver Customer’s order to the main entrance of the delivery address. At Customer’s request, our JC Tech Coverage runner may carry Customer’s order into the delivery address, for example, to a particular floor in an apartment block or into the kitchen but only if : a) the runner has the Customer’s permission, b) the runner believes that it is safe and practical to do as Customer requests, c) there is no obstacle preventing entrance, for example a locked main door. JC Tech Coverage always reserves the right to deliver only to the main entrance of the delivery address. 


jctech.my delivery service is available in selected areas. To check whether we deliver in your area, go to our website to find out where we deliver. 


Delivery times will be agreed with the Customer at the time of placing Customer order.


All goods must be received by an adult aged 18 years or over. If the runner has doubts over the age of the person receiving the goods, he is entitled to ask such a person to show an identity card to prove his/her age. If the person is shown not to be over 18 and no other person can receive the goods, JC Tech Coverage shall not hand over the goods. 


If there is nobody qualified to receive the goods at the agreed time and place specified by the Customer, we will leave notification of attempted delivery and Customer will need to contact customer services to re-arrange delivery. 


If Customer requests for redelivery, JC Tech Coverage is entitled to charge for providing the service. 


Whilst we make every effort to deliver all Customer goods in the agreed time, JC Tech Coverage will not be liable if it fails to do so in part or in full due to circumstances beyond its control.


  1. Returns & Refunds 

When you buy from jctech.my, JC Tech Coverage wants you to be satisfied with your purchase. Goods sold are not returnable. However, we know sometimes you may have damage or receive the wrong goods. There will be a policy set out when you can return or replace goods, and how to do so. 


Receive the wrong order goods



Period of Return

Perishable goods (e.g. meat, vegetables)

Request prior point of receiving goods

Non-perishable goods (e.g. toiletries, cleaning products)

Request prior point of receiving goods


  1. Cancellation 

Customers can cancel or change any of Customer’s current orders before the shopping is due to be delivered. If in an emergency, the Customer needs to cancel the order after this time, Customer may contact Customer Services and we will try our best to help. 


Please note that orders cannot be cancelled by email.


g. Payment 

We only accept payment through jctech.my website only.

Our liability to you in connection with any order will not exceed the total price charged for the relevant items.


  1. Customer Services 

If you have an order query, please e-mail us at info@jctech.my


If you have any queries please contact Customer Services at +60109356558. 


jctech.my operated by JC Tech Coverage Sdn. Bhd.No. 42-1, Jalan Rahmat 4, Taman Malim Jaya, 75250 Melaka, Malaysia